Pamela F. Craven

Board Experience

Amber Road



Pamela Craven is the Senior Vice President and Chief Administrative Officer of Avaya Inc., a leading global provider of collaboration and communications networks and services for businesses. She also serves as Avaya’s General Counsel as well as the Company’s Chief Compliance Officer.

A key member of Avaya’s Executive Council, Ms. Craven leads a diverse and highly influential set of functions encompassing over 300 employees: Internal Audit; Government Affairs; Human Resources; Corporate Security; Global Trade; Global Real Estate; Ethics & Compliance; Environmental, Health & Safety; Philanthropy; Corporate Social Responsibility; Mergers & Acquisitions; and the Law Department.

Previously, Ms. Craven was Vice President, Law and Corporate Secretary for Lucent Technologies. On announcement in 2000 of the spin-off of Lucent’s enterprise communications division, she was named VP, Secretary and General Counsel and led the legal effort to separate and spin off Avaya as a public NYSE-listed company. In this capacity, Ms. Craven established the governance structure for Avaya’s Board of Directors and assisted in recruiting members. She also designed and established a full-service Law Department for the new company, including recruiting talent globally. 

Ms. Craven was subsequently promoted to Senior Vice President, General Counsel and Secretary. In this capacity, she worked closely with the Chairman, Lead Director and Committee Chairs on all matters related to the Board’s operations. When Avaya was taken private in October 2007, Ms. Craven was named to her current title.

While still private, Avaya continues to be an SEC registrant as an issuer of publicly traded debt instruments. As a result, Ms. Craven must ensure that she and her organizations remain current in and cognizant of all practices, policies, legislation, regulations, governance issues and competitive concerns relevant to both public and private companies. Her primary practice is corporate & securities law and mergers & acquisitions at Avaya.

Ms. Craven has served on a number of corporate and philanthropic boards and has particular interests in education and the arts. She is currently a member of the University of Pennsylvania Law School Board of Overseers. Past board appointments include Avaya Global Connect, Ltd. (Indian listed company); Avaya-Tenovis GmbH; the Shakespeare Theatre of New Jersey (member and Development Committee Chair); and the New Jersey Networks (NJN) Foundation (member and Community Advisory Board Committee Chair).

She earned a B.A. from the University of Pennsylvania and a J.D. degree from the University of Pennsylvania Law School. In addition, she earned a Master of Laws in Taxation from New York University School of Law.